VaultKind for Windows

Support

Clear help for a local, security-sensitive application.

Public pre-release

Contact support

Send the VaultKind and Windows details needed to investigate your issue.

Open Support Form

Public issue tracker

Best for reproducible bugs and feature requests that contain no private information.

Open GitHub Issues

Before requesting help

Keep the encrypted vault folder intact. Do not rename, move, or delete vault files while diagnosing a problem.
Record the VaultKind version, Windows version, selected virtual-drive provider, and exact error wording.
In VaultKind, open Preferences → General → Open the VaultKind diagnostics folder when logs are requested.
Describe what you expected, what happened, and whether the vault still opens in another trusted compatible application.

What support can cover

Support can help with installation, startup, creating or connecting a vault, virtual-drive behavior, Vault Doctor results, accessibility, and reproducible application errors. Public pre-release software may contain unresolved defects and does not carry a guaranteed response time.

Protect important data

Keep verified backups and another tested way to access important vaults. Do not use a pre-release build as the only way to reach irreplaceable information. VaultKind support cannot reconstruct a forgotten password or recovery key.